Frequently asked questions.
Concise, honest answers about how Voxonic works in real businesses.
What is an AI receptionist?
An incoming voice agent that answers calls for your business. It uses your business knowledge to answer questions, capture lead information, and route calls by rules you define.
Can the AI answer incoming calls?
Yes. Voxonic is built for incoming customer conversations, both voice and chat, using the knowledge base we configure with you.
Can it transfer calls?
Yes. You define routing rules by department, topic, availability or custom logic.
Can it capture leads?
Yes. The agent collects name, contact, intent and custom fields you specify.
Can I customize its responses?
Fully. We configure tone, knowledge, FAQs, workflows and edge cases around your real processes.
Can customers speak to a human?
Always. Human handoff is configurable at any point.
How long does setup take?
Typically days, not months.
What happens if the AI cannot answer something?
It acknowledges its limits, captures the inquiry, and routes to a human when appropriate. It does not invent answers.
How does pricing work?
A transparent setup fee plus a monthly subscription. Each plan has defined usage allowances.
Can Voxonic work with my existing workflow?
Yes. We design around your current process for inquiries, support and routing.
How many AI agents can you build?
Up to 50+ agent types across voice and chat. Start with one and add more, or combine them into a single concierge that routes by intent.
How do I get started?
Book a call using our calendar. We will recommend which agents make sense and outline setup and pricing.
Turn every customer conversation into a better experience.
Book a call and we will show you which agents fit your business.